Terms of Service

Last updated: January 16th, 2026

These Terms of Service (“Terms”) govern your access to and use of the Milton Guitar Lessons website and related services (the “Services”). The Services are owned and operated by Teave LLC (“Teave”, “we”, “us”, “our”).

By creating an account, purchasing a subscription, or using any part of the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.

Our Privacy Policy describes how we collect, use, and protect your personal information and is incorporated into these Terms by reference.

1. Who we are

Teave LLC
3900 Jermantown Road, Suite 300
Fairfax, VA 22030, United States

Email: info@miltonguitarlessons.com

2. Eligibility

To use the Services that require an account and/or a purchase, you must:

  • Be at least the age of majority in your place of residence; or
  • If you are between 13 years old and the age of majority in your place of residence, use the Services only under the supervision of a parent or legal guardian who agrees to these Terms on your behalf and is responsible for your use of the Services.

The Services are not intended for children under 13 years of age.

By using the Services, you represent and warrant that you meet these requirements.

3. Accounts

3.1 Account creation

To access certain features (including paid content), you must create an account and provide accurate, current, and complete information, such as:

  • A valid email address
  • A password
  • Any other information requested at signup

You agree to keep your account information up to date.

3.2 Account security

You are responsible for:

  • Maintaining the confidentiality of your login credentials; and
  • All activity that occurs under your account, whether or not authorized by you.

You agree to notify us promptly if you believe your account has been compromised. We reserve the right to suspend or terminate your account if we reasonably believe it is being misused, compromised, or used in violation of these Terms.

3.3 Account sharing

Unless we explicitly allow otherwise in writing:

  • Your account is personal to you and may not be shared with others.
  • You must not allow others to log in using your credentials.
  • We may limit the number of simultaneous logins or streams per account.
  • We may suspend or terminate accounts that we reasonably believe are being shared or resold.

4. Subscriptions, payments, and billing

4.1 Subscription plans

We offer subscription plans that provide access to specific content and features for a recurring fee (“Subscription”). Details such as:

  • Price
  • Billing frequency (e.g., monthly or annually)
  • Included content and features

are shown at the time you subscribe and may vary by region or currency. Subscriptions are generally auto-renewing until cancelled as described below.

4.2 Payment processing via Stripe

Payments for the Services are processed by Stripe, Inc. (“Stripe”), a third-party payment processor. By subscribing, you authorize Stripe to charge your selected payment method for the applicable fees on a recurring basis (e.g., monthly or annually, depending on your plan).

  • We do not store your full credit card number or full billing details on our own servers; Stripe handles this data in accordance with its own terms and privacy policy.
  • You are responsible for providing a valid and up-to-date payment method and ensuring that your billing information (including card details and billing address) remains current.
  • If a charge is declined, we may suspend or restrict access to the Services and/or attempt to re-process the payment using the same payment method.

4.3 Renewals and cancellations

Your Subscription will automatically renew at the end of each billing period at the then-current price, unless you cancel before the renewal date.

Cancellation: You can cancel your Subscription at any time, typically via your account settings or via a customer billing portal (if provided), or by contacting us.

Effect of cancellation: When you cancel, your Subscription will remain active until the end of the current billing period (for example, the end of the current month or year). You will continue to have access to subscribed content until that date.

Cancellation does not retroactively refund fees already paid, and we do not provide refunds or credits for partial billing periods, unused content, or unused time, except where required by law or as otherwise explicitly stated by us in writing.

4.4 Refunds – all sales final (subject to law)

Unless otherwise stated in writing or required by applicable law:

  • All fees are non-refundable, and all sales and subscriptions are final.
  • We do not provide refunds or credits for:
  • Partial billing periods (e.g., cancelling mid-month/year)
  • Unused content or unused time
  • A change of mind or a failure to use the Services
  • Forgetting to cancel before an auto-renewal

Nothing in these Terms is intended to limit any mandatory rights you may have under consumer protection or other applicable laws (for example, where a cooling-off period or specific refund rights are legally required in your jurisdiction). Where such rights apply, we will comply with them.

4.5 Free trials, promotions, and discounts

From time to time, we may offer:

  • Free trials
  • Discounted introductory periods
  • Promotional pricing or coupon codes

Any such offers will be subject to the specific terms presented at the time. Unless otherwise stated: Free trials or discounted periods will convert to a paid Subscription at the regular price at the end of the promotional period, and your payment method will be charged automatically unless you cancel before the end of the promotional period.

Free trials are typically limited to one per person, household, payment method, or account, and we may deny or revoke free trials we reasonably believe are being abused.

5. Access to the Services and availability

We aim to keep the Services available and functioning, but we do not guarantee:

  • Continuous, uninterrupted access;
  • Any particular level of uptime; or
  • That the Services or content will always be error-free or available in a particular region.

We may occasionally need to:

  • Perform maintenance or updates;
  • Modify, remove, or add features or content;
  • Restrict access temporarily (for example, for security or technical reasons).

To the extent permitted by law, we are not liable for any loss or damage resulting from such interruptions or changes, provided we act reasonably.

6. Content, licenses, and permitted use

6.1 License to use the Services

Subject to your compliance with these Terms and payment of any applicable fees, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Services; and
  • View, stream, and (where explicitly allowed) download lesson content for your own personal, non-commercial use.

All rights not expressly granted to you are reserved by Teave LLC and its licensors.

6.2 Restrictions on use of content

You agree that you will not:

  • Copy, record, rip, download (except where explicitly permitted), reproduce, distribute, publicly perform, or publicly display the lesson videos, audio, PDFs, or other content except as expressly allowed in the Services.
  • Use screen recording or other methods to capture and redistribute videos or other materials.
  • Share downloadable materials (such as PDFs, charts, or backing tracks) outside of personal use unless we explicitly allow this.
  • Sell, rent, sublicense, or otherwise commercialize access to the Services or content.
  • Use the content to create competing courses or services.

6.3 Streaming, devices, and internet connection

To access streamed content:

  • You must have a compatible device and a stable internet connection.
  • Data usage and connection quality are your responsibility; we are not responsible for any charges, limitations, or performance issues imposed by your internet or mobile provider.
  • Video quality may vary based on device, location, bandwidth, and other factors.

7. Prohibited activities

In addition to the content-related restrictions above, you agree not to:

  • Attempt to circumvent any technical measures, digital rights management, or access controls used to protect the Services or content.
  • Reverse engineer, decompile, or attempt to derive the source code of any part of the Services, except where permitted by law.
  • Use the Services for any illegal purpose or in violation of any applicable law or regulation.
  • Upload, transmit, or otherwise make available any material that is sexually explicit, unlawful, harmful, defamatory, or infringes any third party’s rights.
  • Use automated scripts, bots, or similar tools to access, scrape, or index the Services, except with our explicit written permission.
  • Interfere with or disrupt the operation of the Services or servers or networks connected to the Services.

We may suspend or terminate your access to the Services if we reasonably believe you are engaging in prohibited activities.

8. Intellectual property

All content and materials available through the Services, including but not limited to lesson videos and audio recordings, PDFs, diagrams, charts, written materials, artwork, logos, branding, website design, layout, and underlying software, are owned by Teave LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You do not acquire any ownership rights in the content by using the Services or by accessing or viewing any content. If you wish to use our content for any purpose beyond the scope of these Terms (for example, commercial use, public performance, or redistribution), you must obtain our prior written permission.

9. User content (if applicable)

If the Services allow you to submit or upload content (for example, comments, messages, or other materials):

  • You remain the owner of your user content.
  • By submitting user content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that content as necessary to operate, promote, and improve the Services.
  • You represent that you have all necessary rights to submit such content and that it does not infringe any third party’s rights or violate any law.
  • We may remove or moderate user content that we reasonably believe violates these Terms or is otherwise inappropriate.

10. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains what personal information we collect, how we use and protect it, how payment data is handled via Stripe, and how we use cookies, minimal analytics, and advertising measurement.

By using the Services, you acknowledge that we will handle your personal information in accordance with the Privacy Policy.

11. Health, safety, and no guaranteed results

You understand that:

  • Playing guitar and practicing for extended periods can involve physical risks (for example, strain or injury) and exposure to loud sound.
  • You are responsible for using good judgment about your physical comfort and safety, including taking breaks, using appropriate posture and technique, and managing volume levels to protect your hearing.
  • The Services are for educational and informational purposes only.

We do not guarantee:

  • Any specific musical or performance results;
  • Any particular level of proficiency or improvement within a given time;
  • That our lessons or methods are suitable for every individual.

You use the Services at your own discretion and risk.

12. Disclaimers

To the fullest extent permitted by applicable law, the Services and all content are provided “as is” and “as available”, without any warranties of any kind, whether expressed or implied.

We do not warrant, and expressly disclaim any warranties, that:

  • The Services will meet your requirements or expectations;
  • The Services will be uninterrupted, secure, or error-free;
  • The content will always be available or will not change; or
  • Any particular outcome will result from using the Services.

Where implied warranties cannot be disclaimed under applicable law, they are limited to the minimum extent permitted by law.

13. Limitation of liability

To the fullest extent permitted by law:

  • Teave LLC, Milton Guitar Lessons, and our directors, officers, employees, teachers, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from or in connection with your use of (or inability to use) the Services or these Terms.
  • Our total aggregate liability for any claims arising out of or related to the Services or these Terms will be limited to the amount you have paid to us for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow limitations on certain damages, so some of the above limitations may not apply to you. In such cases, the limitations will apply to the maximum extent permitted by law.

14. Indemnity

You agree to indemnify and hold harmless Teave LLC and its officers, directors, employees, teachers, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use or misuse of the Services;
  • Your violation of these Terms; or
  • Your violation of any third party’s rights.

15. Termination

You may stop using the Services at any time and/or cancel your Subscription as described in Section 4.

We may suspend or terminate your access to all or part of the Services if:

  • You violate these Terms;
  • We are required to do so by law; or
  • We decide to discontinue all or part of the Services.

Where reasonably possible and legally required, we will provide notice before terminating or suspending access.

Upon termination or expiration of your access:

  • Your right to use the Services will cease; and
  • Sections that by their nature should survive (such as intellectual property, disclaimers, limitations of liability, and indemnity) will continue in effect.

Termination does not entitle you to a refund, except where required by law.

16. Changes to these Terms

We may update these Terms from time to time.

When we make material changes, we will:

  • Update the “Last updated” date at the top of this page; and
  • Provide additional notice where required by law (for example, via email or through the Services).

If you continue to use the Services after the revised Terms become effective, you will be deemed to have accepted the updated Terms.

17. Governing law and disputes

These Terms and any disputes arising out of or in connection with them or the Services will be governed by and construed in accordance with the laws of the Commonwealth of Virginia, USA, without giving effect to conflict-of-law principles.

You agree that the courts located in the Commonwealth of Virginia, USA will have exclusive jurisdiction over any disputes relating to the Services or these Terms, subject to any mandatory protections that may apply in your home jurisdiction.

18. Miscellaneous

  • Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • No waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
  • Entire agreement: These Terms, together with the Privacy Policy and any other referenced policies, constitute the entire agreement between you and us regarding the Services.
  • Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets or by operation of law.

19. Contact

If you have any questions about these Terms or the Services, you can contact us at:

Teave LLC (Milton Guitar Lessons)
Email: info@miltonguitarlessons.com
Address: 3900 Jermantown Road, Suite 300
Fairfax, VA 22030, United States